“The iterative design process has empowered our staff to create testable prototypes and focus on defining success as ‘failing fast and forward.’”

-Richland Public Library, USA

“Through Design Thinking, I have learned to pay attention to details, to review each situation from other perspectives and most importantly to use the focus group. By collaborating with people of different ages and from different domains, new extraordinary ideas have been generated!”

-Loredana, Librarian Romania

"Design thinking transformed my thinking into 'prototype thinking'"

-Purity Kavuri-Mutuku, Principal Librarian Kenya National Library Service

“The invitation to participate actively in a project was great. I have often been disappointed by the lack of participation and desire to get involved. The fact that the municipal administration has received the stimuli that emerged from the working groups and decided to create, for example, the new facade of the library on the basis of the work done on the design days leaves me very satisfied: finally not just words but facts!”

_Dario Omero Olimpo, patron of the Via Valassina Library, Italy